We can help with app, sync, purchase, and account questions
Support
Use this page for Focus Arcade support routes and the details that make a support request easier to resolve.
Last updated: 2026-07-20
What to Include
- Your platform: Android or iOS.
- The app version shown in Focus Arcade settings or About.
- Whether the issue involves sync, export, account deletion, ads, purchase, restore, or gameplay.
- For purchase issues, include the store platform and whether you were buying, restoring, or already had Remove Ads.
Common Paths
- For privacy or data deletion questions, review the Privacy Policy and use Settings > Account & data when cloud features are configured.
- For purchase activation issues, try Restore purchase in the app before contacting support.
- For local training issues, include the last game played and whether the session was interrupted.